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Forum Discussion
Abby8
2 years agoExplorer | Level 4
Old shared link won't work, it's marked as suspicious.
Dropbox claims they think there is something suspicious about this old folder. I'm just trying to make sure the link still works, to send it on to a dear cousin who is dying. How do I get Dropbox t...
Abby8
Explorer | Level 4
Hi Walter, I don't know how to do a screenshot. Could you tell me? Alternatively, I'll try to find the message and just copy and type it into here.
Maybe I should add that I then tried another Dropbox folder of mine, and got the same refusal. All these links are some years old, if that helps explain anything.
Thanks, Abby
Mark
2 years agoSuper User II
Are these Dropbox links you are using Abby8 ? That means they are probably not in your Dropbox folder as you are viewing them on a public website.
If they are in yours you can see them at www.dropbox.com/home
- Abby82 years agoExplorer | Level 4
I've no idea if these are "Dropbox links." Also, I'm using my home computer--is that a "public website"? I'm just using this Dropbox community thing. When you refer to "[my] Dropbox folder" I'm not sure what you mean; I do hope these messages wouldn't go into my photo folder, which I'm trying to access!
- Mark2 years agoSuper User II
Can you explain exactly what you are trying to do and most importantly HOW?
Screenshots would help 🙂
- Abby82 years agoExplorer | Level 4
I am trying to look at a Dropbox folder of old photos of mine from Africa. The link I've had saved and used for years with no problem now says Dropbox thinks there is something "suspicious" about it, like maybe too many downloads (which I doubt) and won't let me open it. Exactly, I want to look at it myself, and then email the link to a cousin who is dying. How, I simply copied the link into the URL box in my browser, hit enter. That has always worked before. Unfortunately, I don't know how to do a screenshot.
- Hannah2 years agoDropbox Staff
Hey Abby8, sorry to jump in here.
If this link was sent to you by someone else, it's them that are having the problem.
Dropbox has some limitations regarding traffic on links, bandwidth used, etc., so if these limitations are exceeded, the links get "banned".
If someone else sent you this link originally, they'll need to contact us from their account, so we can check what the issue is.
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