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Forum Discussion
Permission access issues suddenly
Why am I suddenly getting 'Word cannot open the document: user does not have access privileges (Linds PT 13th March 23.docx)' messages for my files. Even files I personally created?
Hi Walter,
Thank you for jumping in. Having **bleep** down my lap top and fo\ired back up (something I rarely do) it seems for now to have resolved my access issue. I will keep this chat flagged incase the problem reoccurs.
Regards Leeann Mennitz
- Walter
Dropbox Staff
Hey Lmennitz, sorry to hear about this.
Can you please send us a screenshot of the exact error you're getting so that we can have a visual too?
Also, how long have you been noticing this issue and what device are you using? Is it a mobile or a desktop one?
Let me know and we'll take it from there.
Hi Walter,
Thank you for jumping in. Having **bleep** down my lap top and fo\ired back up (something I rarely do) it seems for now to have resolved my access issue. I will keep this chat flagged incase the problem reoccurs.
Regards Leeann Mennitz
