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Forum Discussion

lindaduck's avatar
lindaduck
New member | Level 2
3 months ago

I can't access a Dropbox account due to not getting any emails

I have an account—NOT this one but another. I have an email for that account, but the secondary email for that account was removed. This is a plus account, but I can neither log in nor receive email ...
Account Access
Dropbox Passwords
emails
Security
  • Jay's avatar
    Jay
    3 months ago

    Hi lindaduck, I can see the ticket in our system, and I've gone ahead and prioritized it to expedite matters on your behalf.

lindaduck's avatar
lindaduck
New member | Level 2

#24274256

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hi lindaduck, I can see the ticket in our system, and I've gone ahead and prioritized it to expedite matters on your behalf.

  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi Linda,

     

    It looks like our support team was able to assist you in resolving your account access problem. Please let us know if there's anything else we can do!

     

    Thanks,

    Ben

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