You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

BillieRose's avatar
BillieRose
Helpful | Level 5
2 years ago

Play video from copy link

Hello Guys, I just wanna ask anyone can help me. when I copy link ang paste it on browser ang change dl=0 to raw=1 not playing the video? 
Preview
Share
Shared Links
View
  • Megan's avatar
    Megan
    2 years ago

    Hey all, I hope you're doing well! 

     

    Thanks for reporting about this. Everything should be resolved. Do you still face this issue, and if yes, does it happen on multiple browsers too?

     

    Keep me posted!

yhakim716's avatar
yhakim716
Explorer | Level 3

My videos stopped working. Then started working yesterday. Today they're not working again. What's the issue and how do we know it will stay resolved?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey all, I hope you're doing well! 

 

Thanks for reporting about this. Everything should be resolved. Do you still face this issue, and if yes, does it happen on multiple browsers too?

 

Keep me posted!

  • diegomunozduarte's avatar
    diegomunozduarte
    Helpful | Level 5
    2 years ago

    everything works well for me. Thanks!

  • yhakim716's avatar
    yhakim716
    Explorer | Level 3
    2 years ago

    It's working okay in Safari, but not in Chrome. A couple videos are working in Chrome, but not all.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi yhakim716, could you try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely? to see if this helps?

      • yhakim716's avatar
        yhakim716
        Explorer | Level 3
        2 years ago

        That works! Thanks.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!