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Ashley SYC's avatar
Ashley SYC
Explorer | Level 3
6 months ago

Dropbox isn't populating when clicking on a shared link

I create a dropbox link with assets in it, and then I share it on a google spreadsheet so that my bosses can go in and look at what I have chose to schedule for social media for that day. Sometimes I...
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  • Walter's avatar
    Walter
    6 months ago

    Hey Ashley SYC - sorry to hear about this.

     

    Could you try another browser or an incognito window with no extensions or plugins running and let us know if you get the same results?

     

    If you do, we'd appreciate a screenshot too so that we can have a visual.

     

    Thanks!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hey Ashley SYC - sorry to hear about this.

 

Could you try another browser or an incognito window with no extensions or plugins running and let us know if you get the same results?

 

If you do, we'd appreciate a screenshot too so that we can have a visual.

 

Thanks!

  • Ashley SYC's avatar
    Ashley SYC
    Explorer | Level 3
    6 months ago

    Hi Walter,

    I just tried both - and both have worked.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Happy to hear that, Ashley!

       

      Let us know if anything else comes up. 

      • Ashley SYC's avatar
        Ashley SYC
        Explorer | Level 3
        6 months ago

        Well, I do not want to have to switch between browsers as a work-around. Is this something that cannot be fixed?

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