We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
tdubois1
2 years agoExplorer | Level 4
How to see the viewing history of a file?
Hello, I have Dropbox Enterprise account. My research shows that I can view the history of views for a document or folder. I feel like I found where to do this in the "activity tab" but the people to...
- 2 years ago
Hey tdubois1, thanks for the update here.
The names of the non-team members that viewed the files while signed into their Dropbox accounts, would appear in the viewer info.
However, if someone viewed the file through a link and they weren't signed into Dropbox at all, they will appear as that "external participant" you saw.
I hope this and the linked article give you the info you need.
tdubois1
Explorer | Level 4
It is correct that the people we need to know if they viewed the documents are not part of our team. I can't get a screenshot now for a few days.
Hannah
2 years agoDropbox Staff
Hey tdubois1, thanks for the update here.
The names of the non-team members that viewed the files while signed into their Dropbox accounts, would appear in the viewer info.
However, if someone viewed the file through a link and they weren't signed into Dropbox at all, they will appear as that "external participant" you saw.
I hope this and the linked article give you the info you need.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!