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Forum Discussion
normbay
6 years agoExplorer | Level 4
I'm getting duplicates when I export on my iPad
Frequently I find two copies of a file imported to Notability on iPad after export from Dropbox - only tapping once, then tapping OK after link message. What am I doing wrong, please?
normbay
Explorer | Level 4
THOUGHT I'D REPLIED TO THIS ALREADY.
YES, UP TO DATE, AND THAT IS HOW I DID IT.
BUT I THEN TRIED IMPORTING IN NOTABILITY FROM DROPBOX...AND THAT WORKED WITHOUT DUPLICATES. HMMM.
Lusil
6 years agoDropbox Staff
Hey there normbay,
Could you please also clarify for us if you directly export the files to the third party app?
Do you by any chance get duplicates when you export to another location on your iPad too?
Thanks in advance!
- SH645 years agoNew member | Level 2I also have this problem when exporting from Dropbox to notability. This does not occur with any other app and also does not occur when importing in notability from Dropbox.
- StricklandLaw5 years agoExplorer | Level 4
Mine is doing this as well. I have standard folders I want to save the notes into and select them, but then when I go to my dropbox in other locations it has created a new set of files to save into and not my standard files. Cannot figure out why this is happening. There is no fix above
- Lusil5 years agoDropbox Staff
Hey SH64 and StricklandLaw, thanks for nudging us on this thread.
Just to make sure that we're on the same page, could you give me the exact steps you follow that result in this behavior?
A screenshot of this (without any personal info) would also be very helpful. Cheers!
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