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pw-mc's avatar
pw-mc
Explorer | Level 4
2 years ago

Recently "File type not supported"

I have a few small (< 1MB) password protected Excel files in a shared Dropbox folder that I've used for several years. The past few days I have been unable to view the files and I get the purple targ...
  • Nancy's avatar
    Nancy
    2 years ago

    Hi everyone and thanks for your feedback.

     

    If you’re all seeing the exact same thing, can you please click on the 3 dots showing on the top right corner of your screen, and scroll down the dropdown menu a bit? Are you seeing the “Open with” option perhaps and if yes, can you open your files this way?