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Forum Discussion
Recently "File type not supported"
I have a few small (< 1MB) password protected Excel files in a shared Dropbox folder that I've used for several years. The past few days I have been unable to view the files and I get the purple targ...
Hi everyone and thanks for your feedback.
If you’re all seeing the exact same thing, can you please click on the 3 dots showing on the top right corner of your screen, and scroll down the dropdown menu a bit? Are you seeing the “Open with” option perhaps and if yes, can you open your files this way?
I am getting the same error message and the only way out is to remove the password protection. Without password prtection the file opens , put it on again and you get the sane error message. Something happened lately because this never occured to me before
Just to let you know that I am having exactly the same problem with Dropbox on my Android phone. It started a few days ago. I am consistently getting the File Type Not Supported message when trying to open Excel Spreadsheets .xlsx files, some with a password and some without. This never used to happen until very recently, so what has changed? I tried reinstalling Dropbox without any effect. I am using Android 13 with security update on April 5th.
