Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
👉 In both cases you must retain the rlkey parameter for the URL to grant your recipients permission rights to access your file.
Anything following the ? in a URL are query parameters. It’s worth reemphasizing that dl parameter in new links did not break and will continue to function identically to those in legacy links. Manually changing the dl parameter does the following:
https://www.dropbox.com/scl/fi/<token>/path.jpg?rlkey=<token>&dl=0
https://www.dropbox.com/scl/fi/<token>/path.jpg?rlkey=<token>&dl=1
https://www.dropbox.com/scl/fi/<token>/path.jpg?rlkey=<token>&raw=1
I have a website via Webflow I'm using Dropbox to host content on.
There was a weird issue where it wouldn't upload the files to the folder via the integrated Mac Desktop thing and I tried adding and then removing it via browser. This froze up my Finder menu and I had to restart my machine.
Since then, the links have had the phrase "key" in its url. That line in the url has stopped me from being able to put the content up for preview because the previews wouldn't play anymore. However, days prior, Dropbox and the other files were working fine; and when you try to manage permissions, the files don't have an option to add passwords to them.
There's a workaround where my web developer removes them on his end and re-uploads them, but I'm frustrated it seems I can no longer add content by myself.
Has anyone had this issue? I went to support and as much as it was helpful, they couldn't go into it any further citing it was Webflow's fault (even though it was Dropbox creating the links. Not Webflow)
Has anyone found a way to turn off the add passwords feature entirely (not even the slideable button) or has dealt with this recently?
Hey aaronpanganiban21, thanks for bringing this to our attention.
Can you please guide us through the steps you're following to create the links?
Also, can you give us an example of how a link used to look for you and how it looks now?
Just make sure it's not a real link, but a made up one, so you don't have to post your link publicly.
As for the link permissions, have you tried this through a different browser or a private browsing window, to see if that helps?
Thanks.
Hi from me as well, aaronpanganiban21!
Setting permissions for shared links is currently available to Dropbox Professional/Business users.
Can you please visit this page, and let me know what’s the type of plan you see there?
Thanks.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!