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Forum Discussion
novalin
3 years agoHelpful | Level 5
Sharing a file with people without Dropbox accounts
I have a PDF I want to share with people so they can download it, but I don't want them to have to create a Dropbox account (or sign in) to download it.
Is there a way to do this with Dropbox? ...
- 3 years ago
Hey novalin, thanks for sending me the steps.
It sounds as if you've shared the file directly, instead of using a shared link. Can you try following these steps and share the link to them via an email or any other means?
They should be able to view the link without a Dropbox account too.
novalin
Helpful | Level 5
Thanks for jumping in. Here's what I did:
- Logged into drop box
- Navigated to a folder
- Uploaded a PDF
- Clicked on the share icon
- Entered an email and clicked "share file"
- Recipient received an email and clicked the link
Megan
3 years agoDropbox Staff
Hey novalin, thanks for sending me the steps.
It sounds as if you've shared the file directly, instead of using a shared link. Can you try following these steps and share the link to them via an email or any other means?
They should be able to view the link without a Dropbox account too.
- novalin3 years agoHelpful | Level 5
Hi. Using the "copy link" option also results in the recipient hitting a log in screen. However, you can dismiss the log in screen and still download the file. While it does work it's just a bad user experience to hit people with a disruptive log in screen.
- Megan3 years agoDropbox Staff
Hi novalin!
I'll forward your feedback to the appropriate areas so we can continue to improve.
I'll be one post away if you need anything.
- novalin3 years agoHelpful | Level 5
Thank you Megan. Candidly, it appears Dropbox is prioritizing harvesting new accounts over a better UX, which is unfortunate.
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