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Forum Discussion

MJVo's avatar
MJVo
New member | Level 2
3 years ago

The mobile app on iOS crashes - what can I do?

My Dropbox App Crashs within seconds of opening it. Latest iOS version and App updates installed. No specific files related. Problem appears only on my iPhone. Works properly on an iPad.
Mobile
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  • Mark's avatar
    Mark
    3 years ago

    Have you tried to delete the app, restart the device and reinstall?

Yubran Arellano's avatar
Yubran Arellano
New member | Level 2
3 years ago

Like @ said. Try to un install, or use another application to unistall dropbox and its residual files. Some times other files are left in the system and makes conflicts with new files to be installed. 

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