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DaleHDC's avatar
DaleHDC
Explorer | Level 4
2 years ago

Unable to access photos through app or download

I have the Dropbox app installed (Windows 10) and am getting the message that my Dropbox is full. I have no files in the local Dropbox folder.   When I sign into Dropbox on the web, the only place ...
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  • Rich's avatar
    Rich
    2 years ago
    DaleHDC wrote:

    I have the Dropbox app installed (Windows 10) and am getting the message that my Dropbox is full. I have no files in the local Dropbox folder.

    Anything on your Backups page.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
DaleHDC wrote:

I have the Dropbox app installed (Windows 10) and am getting the message that my Dropbox is full. I have no files in the local Dropbox folder.

Anything on your Backups page.

DaleHDC's avatar
DaleHDC
Explorer | Level 4
2 years ago

Thanks Rich!

 

Yes, there was a backup on the Backups page. It is from an external hard drive and had updated recently. I deleted that backup.

 

The desktop app does not show any backup so I had not checked that page on Dropbox.com. I do not know if Dropbox is going to attempt to backup that drive again. I'm watching it.

 

Thanks,

Dale

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