Learn how to make the most out of the Dropbox Community here 💙.
Forum Discussion
Solved
Video is only playing sound, why?
I have a video that will only play the sound can anyone help me please.
Does the video play normally when you download the file to your computer from the Dropbox site?
On the phone, could you try marking the file as offline first, and then try to play it?
Samsung s 22 android. I hope ive not lost it 🙈
Jay
Dropbox Staff
Dropbox StaffDoes the video play normally when you download the file to your computer from the Dropbox site?
On the phone, could you try marking the file as offline first, and then try to play it?
- Just tried it and yes it does....
Thank god 👏👏
Will not try my phone
Thank you. - Jay
No worries, glad to have helped out. Enjoy the rest of your week!
- Unable to mark offline jay, it seems i am very limited as ti what i can do on my phone.
I have also had this issue in recent times. This is on an iMac desktop;. If I download, they play fine, but cannot watch in dropbox. I use this a lot for work and it is very frustrating, Things that have been there since before this started are fine but the issue is with new uploads. It also applies to things I have uploaded myself, not just from other sources.
