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Forum Discussion
Ivymagazines
5 years agoNew member | Level 2
When I upload my images to Dropbox, it COMPLETELY changes the color.
When i upload my images to dropbox, dropbox COMPLETELY changes the colour and adds a strange blue/yellow filter It’s definitely a dropbox issue and does not lie with the files themselves as no other...
Fraser Schenck
New member | Level 2
Hi
I am experiencing the same problem, especially with photos with bigger file sizes, they de-saturate and get a green tint. Even when I download it from dropbox it is still different than my original photo.
Your help would be greatly appreciated.
Walter
3 years agoDropbox Staff
Hey Fraser Schenck, sorry to hear you're having issues with this.
Could you please clarify how exactly are you uploading the problematic photos to your Dropbox account and where exactly are you previewing them?
Is it through the mobile app or via our website through a web browser for example?
- NPaladino2 years agoNew member | Level 2
Hello,
I am having this same issue, I uploaded about 350 raw unedited photos for a client to view to pick their top favorites for me to edit and every single photo is tinted green on both my screen and their screen. This is really upsetting because I paid for the upgraded professional dropbox as a professional platform for my photography business and this is a headache. Is there a fix for this problem?
Thank you,
NPaladino
- TM20244 months agoNew member | Level 2
Hi Walter, I am having the same issues! Dropbox completely changes the colour of our PDF files. How can I stop this from happening?
- Hannah4 months agoDropbox Staff
Hey @TM2024, thanks for letting us know about this.
Where are you seeing this issue? On dropbox.com?
If so, have you tried accessing these files from a different browser or a private browsing window, to see if you get a different behavior?
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