Forum Discussion

bob42's avatar
bob42
New member | Level 2
6 years ago
Solved

Why can't I scroll down to file i want

6  
View
  • bob42's avatar
    bob42
    6 years ago

    I figured out how to do it thanks

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hey there bob42 - how are you today?

I'm not really sure I understand the nature of your query exactly, could you elaborate on this a tad? 

By the way, are you using the website, our desktop application or the mobile app? 

It goes without saying that any additional information will be much appreciated. 

Thanks!

  • bob42's avatar
    bob42
    New member | Level 2
    6 years ago

    I figured out how to do it thanks

  • 10patter's avatar
    10patter
    New member | Level 2
    5 years ago

    How can I do this:

    I want to scroll down a set of files and select the one I want to download?

    RTP

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      Hi 10patter, we'd be happy to help. 

       

      Are you having trouble scrolling through your files and selecting one of them to download?

       

      Any more information and screenshots you could send along would be really helpful. 

       

      Thanks!

  • 10patter's avatar
    10patter
    New member | Level 2
    5 years ago

    I have a MAC desktop CPU.

    I loaded a files into a folder created in DropBox.  I wanted to scroll through the folder's contents to verify that the pdf files were actually transferred.

    when I open the folder I can only see about 15 to 20 of the pdf files-how can I see all of them?

     

    This is  big problem for my team.

    10patter

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      Hi there 10patter; thanks for the additional details.

       

      As it sounds like you're using the website to do this and not the desktop app, could you see if you get any different results after clearing your browser's cache or on another browser? 

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!