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Forum Discussion
Dee C.6
6 years agoExplorer | Level 4
Windows Task Manager
Under Processes I get over over 30 instances of the Image Name Dropbox.exe*32, the command line points to AppData\Roaming\Dropbox\bin\Dropbox.exe*32/restart 444/corruptdb
A different image name will have a different number other than the "444" above.
Any idea what has happened? .
FYI, this is on a laptop personal PC not biz....friends do download some files on the account folder.
This prob only started a week ago, until then working perfectly.
Thanks for the HELP
Thanks for the details here Dee C.6!
Could you verify that there's no antivirus, firewalls or even proxy/VPN settings that could be preventing our app from connecting properly to the internet?
If you do have any of the aforementioned software, you can disable it temporarily to see if that's what's causing this issue.
You might also want to re-install our app using the offline installer from the page below:
https://www.dropbox.com/downloading?build=82.4.156&plat=win&type=full
Let me know the results!
- WalterDropbox Staff
Hello Dee C.6 - welcome to the Community!
At first, could you send me a screenshot of where exactly this discrepancy is spotted so I can have a visual too?
Also, can you please clarify the OS of the device you're on and if you've made sure that it's updated and rebooted recently?
Thanks in advance!
- Dee C.6Explorer | Level 4
thanks for the quick reply. Dropbox is on my personal laptop PC only, it is running Windows 7. No other devices connected to it though sometimes pics from my camera automatically get copied into some folder on DropBox.
Since I have had this prob, I notice that when I looked in my folder where I put files I want to share with friends, there was always a small status icon. Green showing it has been uploaded etc. As you can see from the 2nd pic this no longer shows.
Thanks for the help, really appreciated.
- Dee C.6Explorer | Level 4
had 2 pics but somehow they did not go with the message above.
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