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Forum Discussion
Zip Folder Downloaded from Dropbox 'is invalid'
Hi there,
I've just encountered an issue where by a large-ish zipped file i am trying to download (about 4GB in size) cannot be unzipped / extracted even though it appears to download successfu...
Walter
Dropbox Staff
Dropbox StaffHey aharbin278, sorry to hear about this.
Can you let us know how large is the zip file you're trying to download and clarify if the issue is with downloading it from the website or unzipping it on your device?
Hi Walter,
I am having the same issue using Google Chrome and Microsoft Edge. When I attempt to open or extract files from the .zip folder, I receive the following error message.
Thanks, in advance, for your support.
- Rich
Super User II
ajknoblich wrote:
I am having the same issue using Google Chrome and Microsoft Edge. When I attempt to open or extract files from the .zip folder, I receive the following error message.
How large is the Zip file that you've downloaded, and was the Zip file stored in your Dropbox, or was it generated by Dropbox by trying to download multiple files/folders at once?
Hi Rich, The size was about 10 MB. It was downloaded to My downloads on my hard drive. Thanks!
- Megan
Hey ajknoblich, is the content you're downloading inside a shared link, or does it reside it inside your Dropbox account?
Can you try downloading or using an alternative zip extractor, and trying there?
