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mnsngbr
2 months agoNew member | Level 2
A bunch of my files went to Zero Bytes on Mac
This issue was posted here like five years ago by a different user and the fix worked for them but I've encountered the issue now and the fix isn't working. Basically, I've got a new Mac, synced all...
mnsngbr
2 months agoNew member | Level 2
I've also noticed that if I click on the file, regardless of what kind of file it is, it does open and after that it shows in the Finder correctly. But there are way too many files to open individually so I still need a proper fix for this. Thanks.
Rich
Super User II
2 months agomnsngbr wrote:But there are way too many files to open individually so I still need a proper fix for this.
Select multiple files (or folders) right-click and select Make available offline. You don't have to do it one at a time.
- mnsngbr2 months agoNew member | Level 2
Thanks for the reply but they're all already selected to make available offline and they're still just zero bytes. The thing that made them appear was opening them and I can't open that many files, was my point!
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