We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Andrew K.24
5 years agoHelpful | Level 6
A certain icon overlay doesn't work in Windows
I have been working to resolve issues regarding icon overlays. After reading a lot of posts on this forum, I figured out how to edit my registry and move Dropbox overlays to the top of the list, giv...
- 5 years ago
With thanks to Buster from Dropbox support, I resolved this problem. In case anyone else has a similar issue, here are the steps that I took.
1. Uninstalled Dropbox and restarted my computer.
2. Using the registry editor (Run REGEDIT), deleted "Dropbox" and "DropboxUpdate" registry entries, checking the following two locations:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\
HKEY_LOCAL_MACHINE\SOFTWARE\3. Made sure that remaining Dropbox folders did not exist or were deleted by checking the following locations in Windows Explorer: %APPDATA%
%PROGRAMFILES%
%PROGRAMFILES(x86)%4. Manually deleted any remaining Dropbox icon overlays in this area of the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers
5. Restarted my system and installed the newest version of Dropbox.6. After Dropbox installed and everything was indexed, I made sure that the ten Dropbox overlay icon overlays were in the first ten spots in the registry area from step #4.
7. I restarted my system again, and all the icons worked. (I use OneDrive for work, and the icons there stayed in place even though their overlays are now "subordinated" to the Dropbox overlays in the registry.)
A complicated fix for a relatively minor problem, but glad to have the mystery solved. Thanks again to Buster from Dropbox support!
StopMessingWithOverlayIcons
5 years agoHelpful | Level 7
For those who are tired of editing regedit after every major Dropbox update please check out my idea https://www.dropboxforum.com/t5/Dropbox-ideas/Add-option-to-disable-icon-overlays-in-Windows-Explorer
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!