Forum Discussion

richmond102's avatar
richmond102
Explorer | Level 3
10 months ago

Accessing older version history with basic plan

I currently have a basic plan with only a 30 day version history. I need to access the 180 day history for a file. Is it possible to upgrade my plan now, and then be able to access the 180 day versio...
FAQ
File access
restore
richmond102's avatar
richmond102
Explorer | Level 3
10 months ago
Its a super important file. Would there be any way to pay an extra fee and have someone at Dropbox make a 90 day version history available to me? Only for this one file
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    There simply isn't any history for us to locate. For Basic plans, after 30 days of a file being modified or deleted, those older copies are permanently deleted from our servers. 

     

    Not even our team can recover any data.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    10 months ago
    richmond102 wrote:
    Its a super important file. Would there be any way to pay an extra fee and have someone at Dropbox make a 90 day version history available to me? Only for this one file

    That's not possible. Once you're beyond the recovery period for your account, it's not possible to recover a file.

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