Forum Discussion

richmond102's avatar
richmond102
Explorer | Level 3
10 months ago

Accessing older version history with basic plan

I currently have a basic plan with only a 30 day version history. I need to access the 180 day history for a file. Is it possible to upgrade my plan now, and then be able to access the 180 day versio...
FAQ
File access
restore
richmond102's avatar
richmond102
Explorer | Level 3
10 months ago
Its a super important file. Would there be any way to pay an extra fee and have someone at Dropbox make a 90 day version history available to me? Only for this one file
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
10 months ago

There simply isn't any history for us to locate. For Basic plans, after 30 days of a file being modified or deleted, those older copies are permanently deleted from our servers. 

 

Not even our team can recover any data.

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