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DebraV's avatar
DebraV
Helpful | Level 6
5 months ago

An Excel file I share with a Business team is creating conflicted copies

Hi I am currently working on a project for an organisation with an excel file. The excel file is contained in their Dropbox and which I 'share' and have edit rights. This is where I am confused and...
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  • DebraV's avatar
    DebraV
    5 months ago

    Thanks Mark for your help!

    If I was able use Dropbox on my desktop that would be great (and may solve a problem) but I use it on the desktop for another organisation. I assume its still a case on not having more than one available on desktop? I use the other orgs files daily so its not a possibility of dumping theirs.

    Pity there isn't a way of switching between the two.

    Thank you! 

     

DebraV's avatar
DebraV
Helpful | Level 6
5 months ago

Hi Mark

Sooo the problem may be that I work in Excel for the Web and the others open with Excel?

 

 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    5 months ago

    Yes.

    Or the other common issue is that people dont open via Excel on a computer from Dropbox directly on their computer but rather download it, open it, edit and upload it

    • DebraV's avatar
      DebraV
      Helpful | Level 6
      5 months ago

      I thought that would have been part of the problem. I am not accessing the file through the 'business' account (can't), I have to do it via my own 'personal' account where they are given 'sharing' rights. I may have to talk to them about either giving me access to their account or if i do anything to the  file download and then get a business member to upload it. Am i on the right path?

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        5 months ago

        If you dont want sharing conflicts you all need to be in same shared folder with same read write access. 

    • DebraV's avatar
      DebraV
      Helpful | Level 6
      5 months ago

      Thanks Mark for your help!

      If I was able use Dropbox on my desktop that would be great (and may solve a problem) but I use it on the desktop for another organisation. I assume its still a case on not having more than one available on desktop? I use the other orgs files daily so its not a possibility of dumping theirs.

      Pity there isn't a way of switching between the two.

      Thank you! 

       

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