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DebraV's avatar
DebraV
Helpful | Level 6
6 months ago

An Excel file I share with a Business team is creating conflicted copies

Hi I am currently working on a project for an organisation with an excel file. The excel file is contained in their Dropbox and which I 'share' and have edit rights. This is where I am confused and...
Desktop
Edit
Microsoft Office
  • DebraV's avatar
    DebraV
    6 months ago

    Thanks Mark for your help!

    If I was able use Dropbox on my desktop that would be great (and may solve a problem) but I use it on the desktop for another organisation. I assume its still a case on not having more than one available on desktop? I use the other orgs files daily so its not a possibility of dumping theirs.

    Pity there isn't a way of switching between the two.

    Thank you! 

     

DebraV's avatar
DebraV
Helpful | Level 6

Hi Mark

Sooo the problem may be that I work in Excel for the Web and the others open with Excel?

 

 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
6 months ago

Yes.

Or the other common issue is that people dont open via Excel on a computer from Dropbox directly on their computer but rather download it, open it, edit and upload it

  • DebraV's avatar
    DebraV
    Helpful | Level 6
    6 months ago

    I thought that would have been part of the problem. I am not accessing the file through the 'business' account (can't), I have to do it via my own 'personal' account where they are given 'sharing' rights. I may have to talk to them about either giving me access to their account or if i do anything to the  file download and then get a business member to upload it. Am i on the right path?

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      6 months ago

      If you dont want sharing conflicts you all need to be in same shared folder with same read write access. 

  • DebraV's avatar
    DebraV
    Helpful | Level 6
    6 months ago

    Thanks Mark for your help!

    If I was able use Dropbox on my desktop that would be great (and may solve a problem) but I use it on the desktop for another organisation. I assume its still a case on not having more than one available on desktop? I use the other orgs files daily so its not a possibility of dumping theirs.

    Pity there isn't a way of switching between the two.

    Thank you! 

     

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