Forum Discussion

halfpenny's avatar
halfpenny
Explorer | Level 4
5 months ago

Audio transcription malfunction, hard line breaks partway across every line

Recently when I have copied .wma audio transcripts from Dropbox to a Word document, the text inserts a hard line break on every line of the page about 2/3 horizontally across the page, with breaks la...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 months ago

If you copy the transcript to a text file, does it appear with the line breaks?

  • LadyBug17's avatar
    LadyBug17
    Explorer | Level 3
    5 months ago

    The second photo is a "copied text" to Pages. The line breaks do not appear as in the first photo, but each line ends with a "paragraph" symbol as seen in this last photo of the highlighted text.

     

  • halfpenny's avatar
    halfpenny
    Explorer | Level 4
    5 months ago

    I copied my text to WordPad and the same thing happens with the line breaks.

  • LadyBug17's avatar
    LadyBug17
    Explorer | Level 3
    5 months ago

    This issue is still happening as of 3:50pmPT

    Any progress in solving it?

    • DBX_Pedro's avatar
      DBX_Pedro
      Icon for Community Manager rankCommunity Manager
      5 months ago

      Hi everybody,

       

      Thanks for getting in touch about this issue.

       

      Our team is already looking into it.

       

      Would it be alright if we contacted you through the email associated with the accounts?

       

      We'll share more details as soon as we have them.  

      • LadyBug17's avatar
        LadyBug17
        Explorer | Level 3
        5 months ago

        Thank you. Yes, email is fine. I appreciate the efforts.

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