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Forum Discussion
chtyehimbawm
3 years agoNew member | Level 2
Blank Screen Sharing Link
Hey everyone!
Having troubling sharing link with someone (Anyone with a link). Whenever someone clicks the link, the page appear blank white. The link won't load at all, just a white screen. I've deleted the link and recreated it. Still won't show up. Also, not just this specific link. It's all of the links.
Any tips?
Hey all, I hope you're doing well!
It seems that we had a momentary issue in regards to our shared links. Thankfully our engineers managed to tackle it and resolve it as soon as possible.
Apologies for any disruption on your workflow. If you also check the status page, you'll see that everything seems to be back to normal for now. Can you also check on your end, and let me know?
Very thankful that you all brought this to our attention.
- rmurphNew member | Level 2
When I click a Dropbox link, it just loads a blank page. I've tried on two computers and three different browsers.
- insulation1New member | Level 2
Same issue here, Dropbox links are broken... needs to fix the links ASAP
- wedoaestheticNew member | Level 2
same issues here
- TFrizNew member | Level 2
I to have the same issue.. browser debugger is showing many security violations... this is a dropbox support issue!
- SClarke-BRENew member | Level 2
This is true for me too at the moment
- BennyENew member | Level 2
All shared links that I created in the last few days are now coming out blanks.
The links works if you are logged into Dropbox account but not showing to all my clients who needs to view the files.
- MeganDropbox Staff
Hey all, I hope you're doing well!
It seems that we had a momentary issue in regards to our shared links. Thankfully our engineers managed to tackle it and resolve it as soon as possible.
Apologies for any disruption on your workflow. If you also check the status page, you'll see that everything seems to be back to normal for now. Can you also check on your end, and let me know?
Very thankful that you all brought this to our attention.
- Estudio Preto e BrancoHelpful | Level 5
Thanks Megan. everything seems to be working perfectly now!
- rockyjostExplorer | Level 4
We seem to be having this issue again. Started out with content not showing, but now a full blank screen. Shortening the URL seems to resolve it, but any time a link is clicked from a comment notification, only a blank screen will appear.
- NewCloverleafNew member | Level 2
This is happening to me. I can access photos on my phone, but they will not populate on my PC using Firefox or Chrome. The sender has resent new links and it is still not working.
- HannahDropbox Staff
Hey NewCloverleaf, sorry to hear about this.
Do you have any security apps or extensions that might be blocking the Dropbox website?
If you open the link from an incognito window, do you see the same?
- insulation1New member | Level 2
Same issue on my end, Dropbox please assist or fix.
- cm2022New member | Level 2
Same issue.
- SestzeNew member | Level 2
Having the same issue replicated across Firefox/Chrome, along with both other users and anonymous users. Only way I can view a file I am sharing is by accessing my own dropbox account.
This worked yesterday (4/18/2022), but not today.
- kjomediaNew member | Level 2
I'm getting the same issue!
- HikikomoriNew member | Level 2Same Issue Here
- TytoHelpful | Level 6
Same issue here. We are a photography company that delivers photos to clients via Dropbox link, our clients are not able to access the photos they paid for now. This is really bad for our business. Any solutions?
- ktoferNew member | Level 2
Same issue as well.
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