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Mike S.25's avatar
Mike S.25
Helpful | Level 6
8 months ago

Can’t see recent deleted files

I’ve deleted several files and when I go to recover deleted files nothings there tryed adjusting filters in the past I could permanently delete the but now nothings there

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  • Mike S.25's avatar
    Mike S.25
    8 months ago

    I got it to bring some of them up I’ll play with it and let you know what happens thank s

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Hi Mike S.25, thanks for bringing this to our attention.

     

    Just to check, did you permanently delete the files yourself, or just a normal deletion from the site?

     

    Could you try switching browsers to see if this helps?

     

    This will help me to assist further!

    • Mike S.25's avatar
      Mike S.25
      Helpful | Level 6
      8 months ago
      Hi jay Just normal delete. I've tryed on pc iPad and iPhone using safari and Firefox
      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        8 months ago

        Hey Mike S.25, when were the files deleted exactly and which Dropbox plan are you currently on?

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