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Mike S.25's avatar
Mike S.25
Helpful | Level 6
11 months ago
Solved

Can’t see recent deleted files

I’ve deleted several files and when I go to recover deleted files nothings there tryed adjusting filters in the past I could permanently delete the but now nothings there

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  • Mike S.25's avatar
    Mike S.25
    11 months ago

    I got it to bring some of them up I’ll play with it and let you know what happens thank s

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hi Mike S.25, thanks for bringing this to our attention.

     

    Just to check, did you permanently delete the files yourself, or just a normal deletion from the site?

     

    Could you try switching browsers to see if this helps?

     

    This will help me to assist further!

    • Mike S.25's avatar
      Mike S.25
      Helpful | Level 6
      11 months ago
      Hi jay Just normal delete. I've tryed on pc iPad and iPhone using safari and Firefox
      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        11 months ago

        Hey Mike S.25, when were the files deleted exactly and which Dropbox plan are you currently on?

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