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Forum Discussion

Trush861's avatar
Trush861
Helpful | Level 5
2 years ago

Can no longer save current or new MS word or excel file on dropbox with android devices.

I can no longer save current or new Ms word or excel files on dropbox, when I try and do so I get "Can't edit - This file is read-only. To edit it, first save a copy of the file". I get this even on ...
Android
Edit
Error Messages
Mobile
Tablet
Third Party Integrations
Brian Cashman 's avatar
Brian Cashman
Explorer | Level 4
Same problem. Android Excel. I saved a copy on Dropbox. After saving and opening I get the read-only message yet if I make a change, save, and reopen, the change is there. Further, even though Excel says the file is in Dropbox it's no where to be found in Dropbox. It's in limbo somewhere. Excel says the file "Needs attention" but there's no way to save it in Dropbox so it's not read-only and accessible in Dropbox.
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Brian Cashman , sorry to hear you’re seeing this, as well. 

 

Can you send me a screenshot of the message you keep receiving about the file being read-only, so that we can have a visual?

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