We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
theremotedr
29 days agoNew member | Level 2
Ghost like images after uploading from iOS device to PC
I upload my photos from iphone to Pc but the images are transparent & a ghost like icon.
Didnt used to be like this.
Please advise how i can change them as they only become visible once i select them etc.
theremotedr wrote:
When i upload i thought i was sending to my pc as thats where they end up
How are you uploading the files?
If you're doing it through the Dropbox app on your phone, either manually or with the automatic Camera Uploads feature, then you're uploading files directly to your account online. Those files then sync down to your computer, either as Available offline or Online-only, based on your settings.
You can go to the Sync tab in Dropbox Preferences and change the Default sync state for new files from Online-only to Available offline. This setting controls how files that are added from other devices (your phone, another computer, Dropbox.com, etc.) will appear on your local drive. Online-only saves disk space by only showing a pointer or reference file until that file is needed. Available offline uses disk space, but the files exist locally and can be accessed even if you lose Internet connectivity.
For any files that are already on your computer with the cloud icon, you can right-click them en masse and select Make available offline.
- RichSuper User II
theremotedr wrote:
I upload my photos from iphone to Pc but the images are transparent & a ghost like icon.
Didnt used to be like this.
Can you provide a screenshot showing this? Be sure to mask any private information.
Please advise how i can change them as they only become visible once i select them etc.Are you possibly referring to the files being marked as Online-only, in which they have a cloud on the icon? If so, these files aren't stored locally on your drive. They only exist in the cloud until you go to open them or right-click and select Available Offline.
- theremotedrNew member | Level 2
Hi,
That must be it,a grey background with a white cloud.
When i upload i thought i was sending to my pc as thats where they end up,i click on them & the trasparency is gone.
Is there a way to change this as before i never had this issue.
Thanks- RichSuper User II
theremotedr wrote:
When i upload i thought i was sending to my pc as thats where they end up
How are you uploading the files?
If you're doing it through the Dropbox app on your phone, either manually or with the automatic Camera Uploads feature, then you're uploading files directly to your account online. Those files then sync down to your computer, either as Available offline or Online-only, based on your settings.
You can go to the Sync tab in Dropbox Preferences and change the Default sync state for new files from Online-only to Available offline. This setting controls how files that are added from other devices (your phone, another computer, Dropbox.com, etc.) will appear on your local drive. Online-only saves disk space by only showing a pointer or reference file until that file is needed. Available offline uses disk space, but the files exist locally and can be accessed even if you lose Internet connectivity.
For any files that are already on your computer with the cloud icon, you can right-click them en masse and select Make available offline.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!