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Forum Discussion
Kelley
8 years agoNew member | Level 2
Can you tell me why I can no longer stream videos?
So I have developed an issue where I can no longer stream videos on dropbox. I work at a law office and we are currently reviewing a huge amount of video files. I am suspicious that drop box is limi...
- 8 years agoThrough Dropbox.
Free users only get a 20gb/day streaming limit across all of their files (or 10,000 clicks) if they are a free user (200gb/day if paying).
Also, please remember that Dropbox will only show you the first 15 minutes of a video via the website regardless of how long the video is.
Kelley
New member | Level 2
No errors. The videos were shared by a different office, so not through my account. They just wont buffer.
Rich
8 years agoSuper User II
Kelley wrote:
No errors. The videos were shared by a different office, so not through my account. They just wont buffer.
It's possible that the account that owns the videos has reached their bandwidth limits. Is it only videos from their account? Have you tried any others?
- Kelley8 years agoNew member | Level 2
It is only videos from the one individual account. Do you mean they reached their bandwidth with their service provider or through dropbox?
- Mark8 years agoSuper User IIThrough Dropbox.
Free users only get a 20gb/day streaming limit across all of their files (or 10,000 clicks) if they are a free user (200gb/day if paying).
Also, please remember that Dropbox will only show you the first 15 minutes of a video via the website regardless of how long the video is.- Kelley8 years agoNew member | Level 2
Thank you that was the info I was looking for!
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