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Forum Discussion

Xheneta's avatar
Xheneta
Explorer | Level 3
8 years ago

Can't access files on Dropbox because it's full

I can't access my files on Dropbox because the storage is full. How can I access them to delete some files so I'm under the limit?    I've tried it from my phone and from my computer. Neither work....
Delete
Sync
  • Rich's avatar
    Rich
    8 years ago

    You should be able to log in to the Dropbox website and access your files. Also, the files on your computer will still be acecssible, but any new files or changes to your existing files will not sync with your account until you are back below your quota.

Rich's avatar
Rich
Icon for Super User II rankSuper User II

You should be able to log in to the Dropbox website and access your files. Also, the files on your computer will still be acecssible, but any new files or changes to your existing files will not sync with your account until you are back below your quota.

Xheneta's avatar
Xheneta
Explorer | Level 3
8 years ago
Alright, thanks so much. This helped.

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