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Forum Discussion
Can't edit Microsoft files on iPhone (iOS 18)
I can no longer (just since a few days) edit any files from Microsoft (.xlsx, .docx or .pptx) on my iPhone (14 with iOS18). I can only read them. I do subscribe on Microsoft 365 and I have always be...
Found it:
sorry for the Swedish
- Jay
Dropbox Staff
Hi JanWig, If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?
Thanks.
I am on the Dropbox Basic plan (the free version), but have less than three devices connected. Do you want me to uninstall the app, reboot and re-install anyway? Please confirm
I assume no files will get lost if uninstall the app by using the "delete app" commando on my iPhone, or do I need to make a back-up of the files? Please confirm
The problem has appeared recent week
- Jay
Yes, if you have less than 3 devices linked, please follow the steps I provided. No files on your Dropbox account will be affected.
Bear in mind that any offline copies of your files in the Dropbox mobile app will need to be marked as offline again when you reinstall the app.
