We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

AxelG's avatar
AxelG
Explorer | Level 3
3 years ago

Cant edit shared Excel

For about 1 week ago I can no longer edit shared Excel files.   I dont have the option in the top to edit via Excel online, that whole button has just dissapeared.   Does somebody know why th...
Edit
Microsoft Office
Shared Files
Web
  • Jay's avatar
    Jay
    3 years ago

    From your second screenshot, the default app to open the files is the Dropbox site. Could you change it to make this Excel on the web?

AxelG's avatar
AxelG
Explorer | Level 3

Hey Jay,

 

Hope you had a great easter.

 

I did what you said and it didnt help. I disconnected the office application, restarted the browser, connected the application by creating a new excel file. It still didnt help.

 

Also the Default app to open .xlsx, .xls files is Excel.

 

Im attaching two photos to show how it looks like.

 

Connected appsDefault Application

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago

From your second screenshot, the default app to open the files is the Dropbox site. Could you change it to make this Excel on the web?

  • AxelG's avatar
    AxelG
    Explorer | Level 3
    3 years ago

    Hey Jay,

     

    That actually worked. Now the files open automatically in Excel for Web.

     

    Altough the other bug still exists that I can see the "Open in Excel for Web" when I look at the file in Dropbox, this atleast works as a workaround.

     

    Thanks alot.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!