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JohnJohn78's avatar
JohnJohn78
Helpful | Level 5
2 years ago

Can't fully delete photo, even after permanently deleting it

I deleted a photo from dropbox, then delete permanently from the website menu, however it's still accessible online by viewing the photo driectly using the

previews.dropboxusercontent.com/p/thumb/ URL. How do I also have this deleted?

Delete
  • JohnJohn78's avatar
    JohnJohn78
    2 years ago

    I accessed the URL today on the PC I originally deleted the image as well as a device on another network, and the image is no longer there.

    I assume it took a while before the image was completely removed from the server side.

    The issue seems to be resolved, thank you for your support.

    • JohnJohn78's avatar
      JohnJohn78
      Helpful | Level 5
      2 years ago

      Hi,

       

      No, I haven't, but after deleting the photo I accessed the same link from a different device on a different network and was still able to view it on the other device also.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Thanks for the update here, John.

         

        How was this link created?

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