Forum Discussion

New member | Level 2

11 months ago

Solved

Can't view or delete my Dropbox Backup

I can't seem to delete my back up. I can't even see the files backed up. Any suggestions? Thanks.

Dropbox Staff

11 months ago

Hi Myinate, thanks for messaging the Community.

Are you able to see the backup on the site, and click on it to see the files within it?

What happens when you attempt to follow these steps to delete the backup?

Any other info or screenshots would be helpful!

New member | Level 2

9 months ago

I faced the same problem. I followed these steps, but I can't find any file to back up. on the other hand, it is shown that my storage still full.

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!