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Forum Discussion

Myinate's avatar
Myinate
New member | Level 2
7 months ago

Can't view or delete my Dropbox Backup

I can't seem to delete my back up. I can't even see the files backed up. Any suggestions? Thanks.
Delete
Dropbox Backup
Organize
  • Jay's avatar
    Jay
    7 months ago

    Hi Myinate, thanks for messaging the Community.

     

    Are you able to see the backup on the site, and click on it to see the files within it?

     

    What happens when you attempt to follow these steps to delete the backup?

     

    Any other info or screenshots would be helpful!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Myinate, thanks for messaging the Community.

 

Are you able to see the backup on the site, and click on it to see the files within it?

 

What happens when you attempt to follow these steps to delete the backup?

 

Any other info or screenshots would be helpful!

Goda--'s avatar
Goda--
New member | Level 2
5 months ago

I faced the same problem. I followed these steps, but I can't find any  file to back up. on the other hand, it is shown that my storage still full.

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