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Forum Discussion
bbeaucage
2 years agoNew member | Level 2
Changing hard drives deletes files in Dropbox
Another user modified and added some files on Dropbox for Business. My laptop syncs to that Dropbox share.
After the above changes and additions (which should have been synced to my laptop), I...
- 2 years ago
If there is a Dropbox drive installed make sure you only connect to it via the app and after an install.
That way it creates a new database when it happens. Dont try and change directories etc. or it'll get confused and use what it sees on the machine as most up to date. It usually compares both, but, as the computer is doing stuff 'most recent' its obv viewed that as master.
bbeaucage
New member | Level 2
Hi Mark, thanks for the reply. It is not an external drive, just the second drive (D:) in the laptop. Why would it view the local database as the master, and not what is actually in the cloud?
We did find the files to restore them, just concerned that it may happen again if a hard drive is replaced in the future.
Mark
2 years agoSuper User II
If there is a Dropbox drive installed make sure you only connect to it via the app and after an install.
That way it creates a new database when it happens. Dont try and change directories etc. or it'll get confused and use what it sees on the machine as most up to date. It usually compares both, but, as the computer is doing stuff 'most recent' its obv viewed that as master.
- bbeaucage2 years agoNew member | Level 2
Great, thanks for the insight, much appreciated.
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