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Forum Discussion
'Couldn't delete item' - I can't delete any folder or file or change how has access to anything
Afternoon
I'm trying to free up space on my dropbox account but keep getting the message 'Couldn't delete 1 item'
I also get an error when trying to remove access to some on a ...
Oddly, after an hour it works. But shortly afterwards I get the error again.
Nancy
Dropbox Staff
Dropbox StaffThanks for bringing this to our attention, tyeik.
Can you please try to clear the cache of your main browser, and check for any pending updates that need to be installed/make sure you’re using the latest browser version?
Also, it’d help if you restored your browser to its default settings and disabled any browser plugins.
Thanks, Nancy. I have cleared my cache. I do not have any add-ons. I do not have any pending updates. And I have reset the default settings. Moreover, I have tried to delete files on a completely different computer and have the same result.
It would appear to me that if I hit the error "There are too many files in one request. Please retry with fewer files." then I cannot delete anything else again for quite some time. Even if I try to delete a folder with 0 files inside of it.
