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Forum Discussion
Deleted Files won't stay deleted
I have a folder that I delete but keeps coming back. I delete it and then try to permanently delete it. When I do that, I get an error that the files can't be permanently deleted because they are sti...
If a file or folder returns when you delete it, it's because it was unable to be deleted on one of your connected devices.
You delete a file on computer A. Dropbox is informed that it has been deleted and syncs that change to your account. Dropbox on your other devices is notified that the file has been deleted, so they also remove the file. On computer B, Dropbox is unable to remove that file for whatever reason (permission, locked, read-only, etc.). The result is that the file remains in place. Dropbox sees the file is still there, thinks it's been added and uploads it back to your account. All your other devices are notified of the "new" file and they sync it back down.
So the problem is likely that the file or folder in question on one of your devices is unable to be deleted. Figure out which (use Previous Versions to see which computer is adding it back) and fix what is holding it there, and you should be able to delete it.
I do not have any other devices, but the files do not stay deleted.
Sanchez
Dropbox Staff
Dropbox Staff- This is the most frequent question, and yet, Dropbox can’t find one single person to just answer it once and for all... it’s sad for such a well know server. Get it together Db
- Walter
What exactly seems to be troubling you Ggggg1 ?
Are you having the same issue as the OP or a similar one?
Have you tried contacting our Support team for direct and account specific assistance?
You can do so from the following page if needed:
https://www.dropbox.com/support
If there's anything I can help with from my end, do let me know please.
Oh, and happy Monday!
I think I have the same issue, so not starting a new thread, here it is.
Only, in my case this is what it says:
By accident when installing Dropbox I put "sync with desktop". Which I do NOT want to do. I couldn't find any way to delete this. Tried to delete the Dropbox app and reinstall it, but it didn't change this. I don't want this to be a feature, how to solve this?
