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Forum Discussion
DaveYVR
2 years agoExplorer | Level 4
$Deleted "If you move this file to $Deleted, it won't be available in Dropbox or on any Devices"
This thread already starts to address the issue, but it never reports if a solution was found or implemented: https://www.dropboxforum.com/t5/Create-upload-and-share/Dropbox-asks-if-I-want-to-remove...
- 2 years ago
Hi DaveYVR, this dialog window appears when a 3rd party app attempts to update files in your Dropbox for Desktop app on Windows.
Based on the way the file system works, the existing file is deleted, and the new version is saved in its place. Dropbox is warning you of the initial deletion.
In order to get rid of this dialog window, check "Don't ask me again" and select "Move out of Dropbox." This will allow Firefox (or any 3rd party app) to delete the existing file and write a new one without this warning appearing.
This has been brought to the attention of the appropriate team so that we can continue to improve our File System Warnings.
Walter
Dropbox Staff
Hey DaveYVR, sorry to hear you're having issues with this.
Can you please let me know if you've tried pausing syncing when saving the files in question?
if you still get the same error when syncing is paused or after quitting the Dropbox desktop app, let me know the exact steps you take that result in the error you mentioned.
Thanks!
DaveYVR
2 years agoExplorer | Level 4
Hello Walter,
Please review the previous thread and my description above. Since you have requested pausing sync troubleshooting steps from others, your answer to dropbox’s behaviour should lie in that thread.
These are files that are automatically saved during the normal operation of a program (in this case, Firefox browser). I have provided the firefox version number at the end of my message, and that it is firefox profiles (user data) that is being saved to dropbox automatically. This should be enough information for your QA/QC testers to reproduce the error as it is as simple as saving a facebook profile within the dropbox folder, but feel free to let me know if they cant reproduce.
Pausing dropbox is not a usable solution as many have pointed out before me in the locked linked thread.
Since the thread was started 2 years ago, and has since been locked, I would have assumed dropbox would have a recorded solution to this bug that may have to be implemented on a third party app basis. Possibly you have already developed a solution, but have not applied it to firefox.
Hope this information helps.
Best regards,
Dave.
- Jay2 years agoDropbox Staff
Hi DaveYVR, this dialog window appears when a 3rd party app attempts to update files in your Dropbox for Desktop app on Windows.
Based on the way the file system works, the existing file is deleted, and the new version is saved in its place. Dropbox is warning you of the initial deletion.
In order to get rid of this dialog window, check "Don't ask me again" and select "Move out of Dropbox." This will allow Firefox (or any 3rd party app) to delete the existing file and write a new one without this warning appearing.
This has been brought to the attention of the appropriate team so that we can continue to improve our File System Warnings.
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