We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Graham_12's avatar
Graham_12
Helpful | Level 6
2 years ago

Deleting Files and folder from a full basic dropbox account

I currently have a Dropbox Basic account which is at 3.93GB and out of space. I have been trying for some time to find a way to delete some of the folders/files to free up space prior to deciding whi...
Delete
Dropbox Basic
Edit
Quota
  • Graham_12's avatar
    Graham_12
    2 years ago

    Hi Jay,

     

    How long should deleting 3.93GB take approximately? I set the backup to delete just after receiving your last email and it is still "Deleting PC Backup from Dropbox".

     

    Regards Graham

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Thanks, this would delete the backup and disable the feature. It won't delete any files from your machine, only the specific backup from your Dropbox account. 

Graham_12's avatar
Graham_12
Helpful | Level 6
2 years ago

Hi Jay,

 

How long should deleting 3.93GB take approximately? I set the backup to delete just after receiving your last email and it is still "Deleting PC Backup from Dropbox".

 

Regards Graham

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    It's not an instant deletion, so I'd give it a little bit of time for the files to be removed from your account.

    • Graham_12's avatar
      Graham_12
      Helpful | Level 6
      2 years ago

      OK Thanks

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!