We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
WreckItTim1
3 days agoHelpful | Level 7
Do files sync to a computer after getting deleted?
Here is the reason I ask:
I have about 10k files in my Dropbox (on web). I am currently syncing with a computer (on desktop), but it says the status is downloading about 800k files. My only guess, ...
WreckItTim1
Helpful | Level 7
hmmm no I checked and I have 1,970 files on Dropbox on one desktop which is up to date on the sync. However I am syncing onto another desktop which says "Downloading 767,906 files" -- it currently has 1,879 files on Dropbox. I am assuming this is because of a third party app that has been writing temporary files that are then being deleted and accordingly saved by Dropbox in the trash (I can see them on the web app). So even though the files are no longer on the desktop, for some reason it is still syncing them.
Hannah
3 days agoDropbox Staff
Hey WreckItTim1, does that mean that if you temporarily disable/turn off this third party app, the Dropbox app stops syncing?
- WreckItTim13 days agoHelpful | Level 7
It will actively sync while running if that is your question. In the OP, I was syncing after it finished running. It helped when I permanently* deleted the files from the trash through a web browser.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!