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NancyGribler's avatar
NancyGribler
Helpful | Level 5
2 years ago
Solved

Does Dropbox delete your files after a certain amount of time?

Perhaps I missed this when signing up, but I just revisited my account to look at the files I'd downloaded from a previous computer and all files are gone - even tho it says I've used 1.2 our of 2GB's. Nothing under deleted files. Does dropbox delete files and they are gone after 30 days?

Delete
restore
  • NancyGribler's avatar
    NancyGribler
    2 years ago

    Well, you were right/I didn't realize I have TWO dropbox accounts!! Thank you and found all my files!!!

    • NancyGribler's avatar
      NancyGribler
      Helpful | Level 5
      2 years ago

      Hi Mark,

      Thanks for the discussion. I last worked on files in October 2023. None of the suggested solutions seem to be viable 😞

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey NancyGribler, what did you see when you visited your events page? 

         

        Was there any sign of your files being added or removed there? Also, is it possible that you added these files to a different Dropbox account? 

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