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Forum Discussion
aisb
3 years agoHelpful | Level 7
Dropbox no longer overwriting files
A few days ago, Dropbox stopped overwriting files when I edit and re-save them. Now, every time I edit one of my files on iPad and save to Dropbox, it creates a new file ending in (1). It used to sim...
Megan
3 years agoDropbox Staff
Hi aisb, welcome to our Community!
Can you let me know when this behavior started happening?
Also, what's the version of the app that you have installed on your iPad?
Keep me posted, and we'll take it from there.
- aisb3 years agoHelpful | Level 7
Hello! It started happening about three days ago I think.
App version 278.2.2
I'm getting the issue on an iPad pro running the lates OS. On my laptop, it asks if I want to overwrite the existing file, but the iPad doesn't give me this option.- Megan3 years agoDropbox Staff
Hello guys, happy Monday!
I'd like to know a bit more about your workflow here, please.
How do you open your files? Do you use the Dropbox app, the Files app or maybe opening them directly in Illustrator? Let me know the steps that you take when you save content too.
That can be really helpful, and it'll shine some light on identifying exactly where the issue is located.
- clira3 years agoCollaborator | Level 9In Numbers in my iPad, I select reading.xlsx….Share….Export….Excel….and then choose Save to Dropbox. I love into Dropbox, it has the folder selected, and I choose Save. At this point, previously, it would ask if I want to overwrite and I would confirm. But now instead, it just saves with a (1) appended, resulting in both the original file and the new (1) version in Dropbox.
- jekkie3 years agoExplorer | Level 3
Hi, this is also the case for me.
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