Forum Discussion

ndbox12's avatar
ndbox12
New member | Level 1
27 days ago

Dropped a file into my Dropbox folder and don't know how to get it out

I have a project ive been working on for a while, and i decided to drag and drop it into my dropbox folder through my file explorer window.  But then i realized the file size was multiple gb and i ...
desktop
Organize
sync
ndbox12's avatar
ndbox12
New member | Level 1
27 days ago

Im trying to drag the folder back into my downloads folder but the only option is copy, and it’s a 10 gb file. Im not at my computer right now so I don’t really know what the status is.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
27 days ago

How are you moving the folder exactly ndbox12? Can you maybe send me a screenshot of the options you get? 

  • ndbox12's avatar
    ndbox12
    New member | Level 1
    27 days ago

    still not at my computer rn, but the way I did it is I dragged and dropped the folder into the dropbox folder in the file explorer app.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      27 days ago

      Do you see in your account's homepage on the web then to delete it from there if needed ndbox12? 

      • ndbox12's avatar
        ndbox12
        New member | Level 1
        27 days ago

        I see it on the homepage, but I don’t want to delete the file on my computer, I just want it out of dropbox since its important to me.

        really i just want to undo adding it to dropbox. id send screenshots but dropbox doesnt let me log in on a different device. 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!