You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
MissDylan
2 years agoHelpful | Level 6
Duplicating files locks the file name (Mac Desktop App)
Since updating to Ventura 13.4.1 whenever I duplicate a file, I'm unable to change the name of the file. I can open it and make edits, and I can edit the original file's name, but not the duplicate. ...
- 2 years ago
Problem went away after I changed which folders were selectively synced (unrelated to the folders I was working in).
MissDylan
2 years agoHelpful | Level 6
Problem went away after I changed which folders were selectively synced (unrelated to the folders I was working in).
- stefanoluz2 years agoNew member | Level 2
I've been having exactly the same problem and, to be honest, i don't understand the proposed solution. My whole dropbox folder is marked to be available offline, although some subfolders have the green ticks next to each name whereas others don't. Also, when I control-click on a file or folder it still gives me the option to "make available offline" even though it should already be like that since that's the setting for the entire dropbox folder. Very confusing.
- Megan2 years agoDropbox Staff
Hi stefanoluz, welcome to our Community!
From what I understand, it sounds like duplicate files within your Dropbox folder can't be renamed, am I on the right track?
If not, feel free to clarify. Also, can you let me know the app's current syncing status, along with the version you're using on your end?
As for the available offline situation, and your syncing icons, could you send me a few screenshots, in order for me to also have a visual too?
Keep me posted!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!