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Forum Discussion
Danette5
2 years agoHelpful | Level 5
Error message when deleting folders
I have used Dropbox for years and have never had this problem. I'm cleaning up my files and when I try to delete a folder I get this message:
There are too many files in one request. Please ret...
- 2 years ago
Hi Everybody,
Thanks for your feedback here and for notifying us of this issue. The inability to bulk delete may have been a lingering effect of the earlier outage. It should be resolved at this time. Please let us know if that's not the case.
Thanks,
Ben
Ver2ual
2 years agoNew member | Level 2
The Dropbox status page says everything on the site is working fine, yet my team, in different locations, in different countries- have very slow video loading and functionality on the site this morning to be ridiculously slow- so slow that it rendered our collaborative editing meetings this morning utterly useless. I seriously question the veracity of Dropbox's "Status" page.
- ivorysoap2 years agoNew member | Level 2
ours as well. nobody can play videos including shared links from previously uploaded videos...
- Justin Avery Music2 years agoNew member | Level 2
I'm trying to access while I'm on the GO today, but nothing is loading / nothing is working on multiple devices, trying to open different files..... nothing....WHAT IS GOING ON?!?!?!?!?!? I'm frustrated. My JOB requires access to files when I need them. NOT HAPPY TODAY.
- Rich2 years agoSuper User II
Justin Avery Music wrote:
I'm trying to access while I'm on the GO today, but nothing is loading / nothing is working on multiple devices, trying to open different files.....
There are no known issues at the moment, and the status page is clear. Are you getting any errors?
- Mark2 years agoSuper User II
Working fine here.... amd I'm sharing etc. quite happily.
You getting any errors etc.?
- Jonathan Wade2 years agoExplorer | Level 4
I am also having issues. As a Dropbox Admin in our company, I have tried to share a folder with a user. When sharing the folder on Dropbox, after a long loading period, it says "Couldn't share". I have tried all morning with no success.
Additionally, I am getting severe buffering when watching a video on Dropbox, but I can download it and watch it fine. Something is going on with their servers.
- Megan2 years agoDropbox Staff
Hi guys, thanks for posting here!
Do you still face issues with this? If so, which platform do you use on your end?
Keep me posted!
- Jonathan Wade2 years agoExplorer | Level 4
Hi Megan yes, we are still experiencing issues on Desktop PC.
Thank you
- ivorysoap2 years agoNew member | Level 2
Our organization is having trouble playing back videos. Professional accounts and personal accounts all seem to be the same. Multiple locations as well.
- cdimaso2 years agoNew member | Level 2
We are seeing the same thing across dropbox and replay for our ogranization as well.
- Hannah2 years agoDropbox Staff
Hey Ver2ual, ivorysoap and cdimaso thanks for reaching out to us.
There's been an update on the status page regarding this issue, but the team is looking into this.
Make sure you keep an eye out on the status page for more updates.
Thanks!
- Tinkerbell_52 years agoExplorer | Level 4
Unable to move or create folders. This incident was not resolved as indicated in Dropbox updated status to users 49mins ago.
- drmgoulet2 years agoExplorer | Level 4
I have the same problem. I have been having this problem all day. Usually the attempt to move any files times out and it does not move. Once I got a message that I was not allowed to move a folder because it was shared, except it isn’t shared.
- Tinkerbell_52 years agoExplorer | Level 4
Dropbox issued a statement that the issue was resolved. It's not resolved.
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