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Forum Discussion
Danette5
2 years agoHelpful | Level 5
Error message when deleting folders
I have used Dropbox for years and have never had this problem. I'm cleaning up my files and when I try to delete a folder I get this message:
There are too many files in one request. Please ret...
- 2 years ago
Hi Everybody,
Thanks for your feedback here and for notifying us of this issue. The inability to bulk delete may have been a lingering effect of the earlier outage. It should be resolved at this time. Please let us know if that's not the case.
Thanks,
Ben
DSULZINGER
2 years agoNew member | Level 2
Have to manually delete each file separately which is time consuming. Always been able to delete multiple files in a folder, until today.
- ostaz2 years agoNew member | Level 2
Same here:
"There are too many files in one request. Please retry with fewer files."
- Megan2 years agoDropbox Staff
Hello guys, I hope you're all doing well!
I'd also guess this has to do with the slight issue we're experiencing at the moment. Can you clarify which platform you use when you get this error?
Let me know more!
- MxByers2 years agoNew member | Level 2
I'm using the website.
- Mel Danes2 years agoNew member | Level 2
I'm using the Dropbox Web Portal through a Chrome Browser.
If I select a folder I cannot delete it.
If I select 2 files I cannot delete them.If I select a single file within a folder it will delete.
- DSULZINGER2 years agoNew member | Level 2
Also using dropbox.com - one file it will delete, more it says cannot delete
- DSULZINGER2 years agoNew member | Level 2
Which platform???? I am using dropbox, where do I find the "platform"
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