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Danette5's avatar
Danette5
Helpful | Level 5
2 years ago
Solved

Error message when deleting folders

I have used Dropbox for years and have never had this problem. I'm cleaning up my files and when I try to delete a folder I get this message:   There are too many files in one request. Please ret...
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  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Everybody,

     

    Thanks for your feedback here and for notifying us of this issue. The inability to bulk delete may have been a lingering effect of the earlier outage. It should be resolved at this time. Please let us know if that's not the case.

     

    Thanks,

    Ben

jackldeakin's avatar
jackldeakin
New member | Level 2
2 years ago

Same here; in fact, I'm only able to delete single files at a time, and folders don't seem to be deletable at all. It'd be nice to have a customer support email or phone line to contact here.

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