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Forum Discussion

Wanda C.1's avatar
Wanda C.1
Helpful | Level 5
8 months ago

Files in my file app are suddenly Password Protected & I can't edit them, using my iPad.

Hello. I am accessing my dropbox files in the Files App on my iPad, iPadOS 17.4.1. They were working fine until this morning, and now my files, when I try to edit them with my Apple Pen, are asking...
Edit
Mobile
Tablet
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hey Wanda C.1, let's jump right into this, to see what we can find. 

 

Does this happen with all your Dropbox-related files, or just some specific ones?

 

It'd be great if you could send me some screenshots of the page you see, and the message you get when trying to edit the files, in order for me to have a visual. 

 

Keep me posted, and we'll take it from there!

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