You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

yuerua's avatar
yuerua
New member | Level 2
4 months ago

Folder does not exist after sharing

Hi everyone, I tried to share a large folder (about 10T), and it took very long to finish. While the sharing was ongoing, I deleted some files in it, and when I tried to access the folder again on the Dropbox website, it said the folder didn't exist. The folder is still on my computer and I am pretty sure that I didn't delete it entirely. I checked the deleted folder on the Dropbox website and it's not there. The files deleted inside that folder were also not shown on the event page. 

 

What can I do to restore the folder? 

Delete
Error Messages
Restore
Share
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    4 months ago

    Hi yuerua 

    Did you give Dropbox time to fully upload before sharing? It wont be available to be shared until it entirely appears online.

     

    You also need to probably make sure its at a green tick on the computer

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!