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HCeeP
2 years agoExplorer | Level 3
Folder now empty on Dropbox
I started deleting files from a folder for more storage on dropbox, but then decided to save it to my desktop instead. Afterwards, I noticed that the desktop folder was now empty and so was the folde...
Jay
Dropbox Staff
2 years agoHi HCeeP, if the files are not visible on the events page or the deleted files page, then it wouldn't be possible to recover them, unfortunately, even with a rollback of the account.
HCeeP
2 years agoExplorer | Level 3
Hi Jay,
Thanks for getting back. Very disappointed though as I've lost work files and don't understand why. I feel they must have gone somewhere. I liked Dropbox but in the future, I think I'll use other cloud-saving options as I can't have this happen again.
Thanks
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